• All appointments are 30 minutes and for Rochester University students and courses only.
• Requests should be submitted 48 hours in advance. A confirmation email will be sent to the student's RU email address.
• Students unable to make their appointment must contact the ACE Lab 24 hours in advance. If a student misses more than three tutoring appointments in a semester without notifying the ACE Lab, they may lose the opportunity to make future appointments (Students may still continue to get help via walk-in tutoring).
• Groups of 2-5 students must be in the same course to request a group study session with a tutor. Groups should list the class, instructor, assignment, and all members of the group in the comment section of the form.
• Online tutoring is available via Smarthinking and can be accessed through Moodle.
• The library staff is excellent at guiding students through the research process and finding the right academic resources for assignments. You can contact them by emailing librarystaff@rochesteru.edu or calling (248) 218-2260 for questions or to meet with a librarian.
• Please note that the ACE Lab is unable to help on tests, quizzes, and test corrections. Students must contact the Academic Testing Center for make-up tests/quizzes.​

While we do our best to ensure student satisfaction with requested times and preferred tutors, all appointments are subject to ACE availability.

For questions or concerns please email the ACE Lab at acelab@rochesteru.edu or call 248-218-2173.