• Device Details

    Please list your equipment information below.
  • Payment Info

    Please enter your payment/billing information below.
  • Credit Card:
    If credit card payment is desired please enter your contact information in the "Billing Information" section below and Avalex will contact you to process the payment.

    NET 30:
    Please complete the "Billing Information" section below. *Not applicable to overseas customers.

    Wire Transfer:
    If wire transfer payment is desired please enter your contact information in the "Billing Information" section below and Avalex will contact you to process the payment.

    *NOTE: ALL OVERSEAS CUSTOMERS MUST PAY IN ADVANCE

  • Shipping Info

    Please enter your return shipping information below.
  • Customer Agreement

    Please review the following info related to warranty repairs and standard repair costs.
  • I authorize Avalex to evaluate the units listed above with the understanding that:
     
    1. Warranty Repairs: Avalex will cover the repair costs and return shipping on units less than one year old. Free shipping is only applicable when shipping UPS Ground on returning a warranted repair. Other shipping methods will be at the Customer's expense. 
     
    2. Non-Warranty Repairs:  Average repair costs for units older than one year are as follows:
     $900.00 for Map Systems, $1,200.00 for Displays, $500.00 for DVRs, and $500.00 for Miscellaneous equipment.
    If no fault is found, customer will be charged for testing and troubleshooting labor costs, plus shipping. Labor is $96/hour. The average turn around time for a repair is approximately four to six weeks.
     
    If the ‘Request for Quote Prior to Repair’ option is waived above, I authorize Avalex to make the necessary repairs and bill accordingly once the repair is completed.
     
    When applicable, expediting the repair of an asset is an available option at 25% of the total repair costs (plus shipping). For more information, please contact the Repair Department. 
     
    Please ship to:
    AVALEX TECHNOLOGIES, INC.
    ATTN: REPAIR DEPARTMENT
    2665 GULF BREEZE PKWY
    GULF BREEZE, FL 32563
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