Palo verde Hemotology Oncology Survey
Which Provider Did You See?
Please Select
Dr. Bi
Dr. Chadha
Dr. Grover
Dr. Halepota
Dr. Kasper
Dr. Langford
Dr. Mamani
Dr. Rakkar
Dr Paul
Dr. Saeed
Dr. Zafar
Which Location Did You Visit?
Please Select
Thunderbird Paseo Medical Plaza
Scottsdale Healthcare
Camelback Clinic
Estrella Health Center
Payson Clinic
Our Staff
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
The person who scheduled your appointment was courteous
Your appointment was scheduled within a reasonable amount of time
The office check-in process was efficient
The person who greeted you was friendly and courteous
The wait time in the reception area met your expectation
The wait time in the exam room met your expectation
You were kept informed if your appointment time was delayed
Clinical Staff
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
You were seen promptly for scheduled visits with the clinical staff
The clinical staff demonstrated knowledge and skill
The clinical staff was courteous
The clinical staff were compassionate
You were seen for Chemotherapy on time
The Physician, Physician Assistant Or Nurse Practitioner
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
Your physician/APRN/PA displayed a willingness to listen carefully to your concerns
Your physician/APRN/PA took the time to answer your questions
The amount of time the physician/APRN/PA spent with you met your expectations
Your physician/APRN/PA explained things in a way you could understand
Instructions regarding medication/treatment plan and follow-up care were explained clearly
Communications
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
Your phone calls are answered promptly during business hours
Your calls are returned in a timely manner
Your ability to contact us after hours and receive a timely response meets your expectation
Your test results were reported in a reasonable amount of time
If you needed assistance after office hours, was your call returned satisfactorily?
Your Visit To Our Office
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
The waiting room is comfortable and pleasant
The exam rooms are comfortable and pleasant
The chemotherapy room is comfortable and pleasant
The staff that assisted you with billing or insurance was helpful
Your Overall Satisfaction
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A
Your overall experience with Palo Verde met your expectations
You would recommend our practice to others
Additional Comments:
Gender
Please Select
Male
Female
Age
Please Select
18-30
31-40
41-50
51-64
65-79
80+
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