Repair and Maintenance request

Repair and maintenance request
Residents agree: For emergency problem, please call 911 or utilities company 24/7 and take all necessary actions to protect your family health and safety first, then take action to minimize damage on property. For Non emergency repair, Google or yourtube self help first. Most of house problems are listed on information page in House manual. Please text contractor 314-740-0915 or Jennifer 314-368-2294 if you are not contacted for access and repair within 2 business days. *

Yes, I agree to wait for 24hours and only contact contractor during business hours unless emergency like water and fire. Also call the utility company and 911 first prior to contractor or landlord.
Tenants have procession of the promise and have right to permit or refuse contractor to enter. Tenant is reponsible to make sure covid rule and social distance are followed. Landlord is not reponsible contractor behavior and is not responsible for co-vid problem for any reason. *

Yes, tenant agrees with all above
Do you want us to do home inspection when doing repair, or you will request later, or come back other time at manager schedule. *

At repair time will request back other time
Please check the break or cause of the problem, battery, light bulbs when necessary first, Resident agree to pay $75 false repair request (flip break, replacing battery, ligh bulb are charged $75 trip charge) *

Yes, I agree to pay $75 for contractor to flip the break.
Full Name *

First Name Last Name
Property Address *
Email address *
Resident Cell Number *

Area Code Phone Number
Resident work Number *

Area Code Phone Number
Co-resident name
co-resident cell Number

Area Code Phone Number
Non-resideny Emergency contact *

Area Code Phone Number
Emergency contact name/ relationship to you *
According to lease agreement, residents are responsible for damages or problems caused by residents or their visitors. Please report any safety issure imediately regardless who is responsible for the cost *

Yes, we, the resident(s) agree above.
Is the repair: *

Safety issure Health concern comfort problem Routine repair
Landlord will do best to find contractors fix the problem, but landlord can allow the tenant to terminate the lease and move out within 10days for safety and health concern *

Yes, tenants understand and agree
Is the repair a safety or health conern? *

Yes No
Landlord may terminate the lease for tenant safety and health concern if landlord not able to repair the problemto tenant standard. *

Yes, I, the tenant, agree to terminate the lease if the fix not to my safety standard.
Is the emergency repair that needs immediate attention? *

Yes No
To save time, only click the problem you have and give us much detail so contractor can be preapred.
To Save time, only click the problem button related to your repair

If water and sewer problem
For water emergency, call your water company 24 hour emergency line first list of utilities then fill the form. Drain can be clogged by hair, grease, toy, or other improper use of the drain. Please try zip-it or plunger or google anything helpful online to avoid extra cost. Minimum charge $75 caused by tenant improper usage.
Water leaking out?

Yes No
have container to hole the water?

Yes No
Know water shut off if necessary?

Yes No

Other problem
Describe problem 1 in detail: when, how and what happened?
Describe problem 2
Describe problem 3

section collapse stop
To be more effective, google or youtube search self help first to be cost and time efficient
Describe the problem and what has been done to minimize damage in detail? (change air filter every month, turn of water, turn of AC ect..... )
Picture of serial/Model # if any
Take pic of problem1 with phone
Take pic of problem2 with phone
Does management have permission to enter? *

Yes No
Take pic of problem3 with phone
Please list time choices contractor can come *
Dogs in the home? *

Dog free Dog secured
Electronic communication text or email to you OK? *

Yes No
If inside access is required, TENANT must be present during scheduled time for service person and must provide means for service person to access the premises. If TENANT fails to be present or fails to grant access, TENANT will be responsible to pay any service charge. If In the event of emergency, if TENANT is not able to be present TENANT must notify LANDLORD at the time the emergency is reported and should be prepared to leave a key for service person to access unit or allow landlord key access if necessary to avoid further damage to unit. *

Yes
Manager Note
Should be Empty:

Repair and maintenance request

To Save time, only click the problem button related to your repair

To be more effective, google or youtube search self help first to be cost and time efficient