WeCare Online Inquiry Form

Please answer the question below to get started.
Inquiry Type *
Monthly Donation Update - Adjust Monthly Gift Amount
Please note that as we require 10 business days notice to modify a transaction, we would appreciate receiving the requested information at your earliest convenience.
Current Gift Amount, in CAD $ *
New Gift Amount, in CAD $ *
Thank you for your support of the work of the Red Cross through our Monthly Giving program. Your generosity means so much to so many. We cannot process financial information through this form. To update your financial information, please contact us directly at 1-800-418-1111 and press option 2.
Receipt Requests
Is this a one-time gift or a monthly gift? *

One-time gift Monthly gift
Please be advised that typically, we have a four to eight week turnaround time from the date your donation is received to when your receipt arrives. Sometimes that turnaround time may be longer due to volume. If you still have not received your receipt after 8 weeks, or would like another copy of your receipt, please fill out the form below.
Please note that a total receipt for all monthly donations from this year will be sent in February of the next year. If you still have not received your receipt after February 28, or would like another copy of your receipt, please fill out the form below.
Donation Amount, in CAD $ *
Donation Date (approximate if exact is unknown) *

Month Day Year
Date Picker Icon
Year of Monthly Gift Receipt Requested *
If more than 1 year required, please add the additional years in the Additional Comments box at the bottom of the form
Method of Donation *

Online Called 1800-418-1111 Received a call Sent in by mail Canvasser/In-Person
How would you like to receive your receipt? *

Mail Email
General Inquiries
General Inquiries

First Aid & Swimming Volunteer & Career Gifts in Kind School Projects Blood Fundraising for the Red Cross Restoring Family Links RespectED Health Equipment Loan Program Branch Locations Community Housing Meals on Wheels Disaster Management Requests Transportation Other
Province
Please describe your inquiry *
Change of Address/Contact
We will gladly assist with your request to update your mailing address. Once your information has been updated; it is possible that you will receive one or two last communications at your previous address/contact name, as the change may not take effect immediately.

In order to update your mailing address, please provide your current account information so that we can locate your records.
Account Information
In order to update your monthly donation, please provide your current account information so that we can locate your records
Donor Information
In order to send you a receipt, please provide your donation information so that we can locate your records.
Current Account Information
Donor Type *

Individual Organization
Organization Name
Full Name

First Name Last Name
Address *
City *
Province *
Postal Code *
Telephone Number *
Email Address *
example@example.com
New Account Information
Please provide the new account information. Only fill out the fields that have changes.
New Address
New City
New Province
New Postal Code
New Telephone Number
New Email Address
example@example.com
Contact Details
Please provide your contact details so that we can follow up with your inquiry.
Same as Account/Donor Information

Yes
Full Name *

First Name Last Name
Do you prefer to be contacted by: *

Email Phone
Email Address *

Confirmation Email example@example.com
Telephone Number *
Which time of day do you prefer to be contacted?

Morning Afternoon Evening
Additional Comments (if any)
We do not collect personal information for any purpose other than to respond to your inquiry. Please verify all information is accurate before hitting Submit, to ensure that we can respond to your inquiry promptly.
Should be Empty:

Monthly Donation Update - Adjust Monthly Gift Amount

Receipt Requests

General Inquiries

Change of Address/Contact

Account Information

Donor Information

Contact Details