In Service of Seniors New Volunteer Orientation Survey

In Service of Seniors New Volunteer Orientation Survey

To the best of your ability, please choose the most appropriate response to each question.
Name

First Name Last Name
It is okay for me to help a care receiver sort or take medications

True False I don't know
It is common for the senses of vision, hearing, and smell to become compromised or reduced as people get older.

True False I don't know
Volunteers should NOT give their personal phone number or email address to care receivers. Instead, all phone and email communication should go through the In Service of Seniors office.

True False I don't know
Reporting my volunteer activities and hours is optional

True False I don't know
If a care receiver asks you to do additional things for them (eg: stop at extra stores on your way home, run the vacuum cleaner while you are at the home, etc), you should (check all that are acceptable):

Do the extra thing if you know it is a permitted service, if you have time, and if you want to Do what they are asking even if you don't want to or don't truly have time Call the office if you are not sure you are premitted to do what they are asking Suggest that they call the program office to put in a new request for that service
If nobody answers the door when you arrive at the care receiver's home, you should:

Call 911 right away See if you can find a spare key under the doormat to let yourself in. If that doesn't work, call the office, and if that doesn't work, call 911 Wait a few minutes and knock again or call on your cell phone. If that doesn't work, call the office. If that doesn't work or if you have concerns about the care receiver's safety, call 911 Leave immediately
It is important to stay in regular contact with the In Service of Seniors office about (check all that are acceptable):

If you noticed any concerning changes in the care receiver(s) you are helping If you had a really great time with a care receiver If you are not enjoying helping a care receiver and would like a new match If you are no longer able to help a care receiver
When you accept a request from a care receiver, you should (check all that are acceptable):

Not do anything further until it's time to pick them up Contact the care receiver as soon as you can to confirm the date and time of their appointment/trip/visit Call the care receiver, using *67 to block your number from caller ID Call the care receiver and leave your personal number so they can call you back if they need to
Having completed the volunteer orientation/training, How prepared do you feel for being a volunteer with In Service of Seniors?

Not at all prepared Moderately prepared Very prepared
How easy or difficult was it for you to use the online orientation documents and materials?

It was very difficult It was fairly difficult It was fairly easy It was very easy
Please share any additional feedback or questions you may have for In Service of Seniors staff.
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