Please note! Customers are allowed one(1) free re-read per 12 months. If you have already requested a re-read within the last 12 months, a re-read fee of $36 will be charged to your account.
We thank you for keeping us informed about leaks you come across in our service area. BWWB staff will visit the site to evaluate the leak prior to repair. By prioritizing repairs, BWWB is able to maximize the efficiency of our repair crews and ensure we quickly address the most serious issues first, which helps keep our rates low for all our customers.