Let us help you resolve any issues you may have!

Are you having the same exact problem with both the replacement switch and your original stock switch? *

If you are experiencing the same exact issue with the replacement switch, then you most likely have a different issue other than the window switch. A warranty replacement switch may not fix your issue. We suggest that you check the functionality of your window motor before completeing this form. If you do not have a way to check your window motor we can send you another switch as a courtesy. If you continue to have the same issue, your issue is withanother part entirely.
Would you like to return the item or try another replacement? *

To make a return, please send the switch back to:

Switch Doctor

1904 Glendale Dr.

Decatur, Ga. 30032

Be sure to include a note with your name, order number, and the reason for your return. Do not ship your return with signature delivery, as we do not have anyone on site to sign for the package. Be sure to hold onto all return tracking information.

To find the complete return policy please go to www.Switchdoctor.net/returns
What is the reason for your return? *
Additional Details : Please include here any additional information about your return.

0/250

We have two options for warranty replacement. The first option is to email you a prepaid return label to send back the defective switch to us. Once we receive and process the returned switch we will ship out your replacement switch. The second and faster option includes a penny deposit down on a credit/debit card through this form, and we will ship you the new switch with a return label for the original switch immediately. As long as we get it back within 21 days you will not be charged again for it. Please let us know how you would like to proceed below. *

By selecting this warranty replacement option you will pay only one penny for the new switch up front. We will then send you out a new switch with a free prepaid warranty return label attached to a polymailer for convenience to send back the broken switch. As long as we receive the defective switch within 21 days your card will not be charged any additional fees after the penny deposit. By submitting the deposit of one penny you are agreeing to use the prepaid return label to send back the defective switch in our free prepaid return envelope within 21 days to avoid being charged for the remaining balance of the replacement switch.

Please note, this is a completely secured area made by Authorize.net, a leading ecommerce payment gateway.
Accept Terms of Penny deposit *

Yes

Deposit *

One Penny $ 0.01

Total $ 0.00

Once your penny deposit is made, you will receive a confirmation of a new shipment to your email. Please note that the new order confirmation will be promoed to $0.00.
Shipping Address *

Street Address

Street Address Line 2

City State / Province

Postal / Zip Code Country

Does the switch look identical to the original switch front and back? *
Does the switch look identical to the listing? *
Do you see any letters of numbers on the box the switch arrived in? If so, what are they? *
You may add a picture of the front of the switch here

Upload a File

Cancel of
You may add a picture of the back of the switch (this picture should include the pins and may be located on the bottom side)

Upload a File

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You will be contacted shortly with a return label for your warranty deposit.

(for us to recieve your submission, please hit the submit button below)

Please briefly describe the type of issue you are having. *
Please note: Our 24 hour guarantee is for shipment only. This is not a guarantee that you will receive your switch within 24 hours, just that your order will leave our warehouse within 24 hours.
Should be Empty:

This question about my order needs resolution as soon as possible!