*By agreeing to the terms of our online requests page, you will enter a secure area of our site. Norwood Behavioral Health will not be held responsible in the event that your electronic message is not transmitted due to technical problems related to this site or to the hosting server.
All personally identifying information is encrypted and your message will not be internally or externally forwarded to third parties. The information will be solely used by Norwood Behavioral Health. As these requests are sent over the Internet we cannot assure complete confidentiality. If you are concerned about the confidentiality of your request, please call the office to place your request.
Please use this service for non-emergent/urgent requests only. All prescription refill requests are reviewed by a Physician or Nurse Practitioner who will determine if your child has been seen within an appropriate time frame and if the refill is medically appropriate.
Our intent is to process your request in 48-72 hours depending on when they request is received. Online Requests will be monitored from 9:00 A.M.-4:00 P.M. Monday-Friday (excluding holidays). Please, allow up to 72 hours for your Refill Request to be processed or responded to.
If you are requesting a refill of a controlled substance, you must pick up the prescription from our office as we cannot send them electronically to the pharmacy. Otherwise, your prescription will be sent to the pharmacy indicated on your request.
If you do no accept the terms of this disclaimer, you will not be able to process your request online.