RMHC NWFL Intern Application

Our Mission

The mission of Ronald McDonald House Charities of Northwest Florida is to love and support families of children with medical needs by giving them a place to call home.

We believe when families are together, they cope better. We believe no family should have to deal with their child’s medical crisis alone. And that was the beginning of our unique role as a children’s charity, enabling, supporting, and facilitating family-centered care.

This internship is viewed by as being an educational opportunity for you, rather than a full-time/part-time job. As such, your internship will include training/orientation and focus primarily on learning and developing new skills and gaining a deeper understanding about non-profit organizations.

The Details

Guest Experience Intern
Guest Experience Intern:

Job Description:
We are seeking a highly motivated and enthusiastic individual to join our team as a Guest Experience Intern. This intern will work closely with the Director of Programs & Operations to ensure a seamless and positive experience for all guests staying at RMHC.

Responsibilities:
- Assist with check-in and check-out procedures for families
- Provide families with resources and information about the house and the surrounding area
- Coordinate and lead guest activities to increase guest engagement
- Assist with the day-to-day operations of the house, including administrative tasks and inventory management
- Attend team meetings and collaborate with other staff members to ensure the smooth operation of the House

Requirements:
- Currently enrolled in a Bachelor’s or Master’s degree program in hospitality management, tourism, or a related field
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Ability to work independently and as part of a team
- Strong attention to detail and organizational skills
- Compassionate and empathetic demeanor
- Proficient in Microsoft Office Suite

Duration:
The internship will last for a period of three to six months, depending on the availability and preference of the candidate.

Benefits:
This is an unpaid internship, but it offers an excellent opportunity to gain experience in the non-profit sector and the hospitality industry. The intern will have the opportunity to work with a team of dedicated professionals and learn about the daily operations of the Ronald McDonald House Charities of Northwest Florida. Additionally, the intern will have the satisfaction of knowing they are making a difference in the lives of families with seriously ill or injured children.

Life Skills Program Intern
The Life Skills Program is part of our strategic plan for 2022-2024. The program was created to assist other providers, and nonprofits, and increase awareness and volunteerism within the Ronald McDonald House. Our “home-away-from-home” offers the tools to provide basic life and prosocial skills for independent living such as cooking, cleaning, laundry, and social interactions as a volunteer. The program will be supervised by a University intern.

The Life Skills Trainer is responsible for facilitating engaging classes, identifying areas of improvement and opportunities for the learner, evaluating skills, attending to the learner's challenges, organizing training materials, scheduling training sessions, and submitting timely reports to the management on progress. They will coach, motivate, and prepare participants with the skills necessary for independent living.

Essential Functions

· Use a variety of creative educational and motivational methods, one on one coaching, as well as group activities focused on life skills and personal developmental needs

· Act as primary contact for the Life Skills Program

· Assist in identifying barriers through a collaborative assessment of participants’ life skills

· Participate in all team meetings updating staff on the progress of the Life Skills program

·Act as a liaison with community partners/providers to keep them updated on the progress of the participants

· Build community relationships with other providers/vendors to secure necessary resources to continue the program

· Reach out to other providers/nonprofits who would benefit from the program

· Periodically review challenges and outcomes of the program and provide suggestions for improvement

· Assist in creating a curriculum and enrichment activities that can be adjusted based on the needs of the participants

· Set goals for participants with celebrated accomplishments

· Document participants’ progress daily, including any incidents

· Assist with Family Services and/or Operations

·Work as an integrated team member

· Assist the Development team with events or database entry

Personal Information
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The Details

Personal Information

Education

Internship Information

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Employment

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