Audio Services Repair Request Form

Audio Services Repair Request Form

Please fill out the form below to receive a Repair Request Number (RRN) Units received without this number on the outside of the box will be refused. Update: We require this form for carry in service as well until the current Covid 19 outbreak is under control. Please check Carry In Service and wait for a reply.
Carry In or Ship in Service *

Ship In Service Carry In Service; I want to stop by with my unit.
Full Name *

First Name Last Name
Address *

Street Address

Street Address Line 2

City State / Province

Postal / Zip Code Country
Phone Number *

Area Code Phone Number
Phone Number

Area Code Phone Number
E-mail *
Insurance value for return shipping (back to you) *
Please put the value in US Currency that you want us to use when returning your item. Note this may affect the cost of return shipping on non-warranty units.
Please let us know how to handle return shipment. *

Ship "Signature Required"; Someone will be there to sign for my package. I don't need a signature. Please ship "No Signature Required"
Brand *

Allen and Heath Crown Denon Digitech DOD NAD Marantz (consumer AV products) Numark Soundcraft Tascam Teac Yamaha Other
Other Brand not listed above
Model *
Warranty *
Important! Your manufacture doesn't cover No Problem Found. If we are unable to duplicate a problem you may be liable for diagnostics and return shipping (if applicable).
Date of Purchase *

Month Day Year
Serial # *
Date Code.
This appears as a date on Crown products and is located below the serial number.
Purchase Receipt (image from a camera or scanner) Select an image from your computer and click Upload
Is the problem intermittent? *
Complaint or problem experienced *
Please describe the difficulty with your unit. Example: "Doesn't display picture while watching Cable TV ", "Sound is distorted from left front speaker", " Sound cuts out for a few seconds every hour or so"
Please explain intermittent problem (ie how often, how long, etc)
Enter the message as it's shown *
Manufacturer's Authorization Number or WA # Please leave blank if not applicable
Should be Empty: