• MS / Citizens Advice Teignbridge Enquiry Form

  • This form is for anyone with MS or anyone affected by it (e.g. a family member, a carer or someone who works with someone with MS) who needs generalist advice or information, whether this is about benefits like Personal Independence Payment, housing or anything else.  Our specialist MS Advocacy Project caseworker will contact you as soon as possible, usually within a week or so.   

    If you cannot wait this long, please contact us via our general freephone advice service: 0808 278 7997. Our website also has a number of other ways to contact us.

     

  • Privacy Policy

    As a local Citizens Advice office, we collect and use personal information as specified by Citizens Advice private policy.

    We are registered with the Information Commissioner’s Office under Z4604455 and will process any personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018.

    When we record and use personal information we:

    • only access it when we have a good reason
    • only share what is necessary and relevant
    • don't sell it to commercial organisations


    We need to record client information to help with their enquiries. We have a legitimate interest to do this.

  • We need your consent to record and use your special category personal data

    We need your explicit consent to use some information, including your ethnicity, religion, health conditions and sexual orientation.

    If you agree, we'll use this information, which is known as 'special category personal data', to:

    • give you advice
    • help us gather data to improve our services
    • support our research in a way that you can't be identified

    We'll make sure all your information is kept safe in our secure case management system.

  • We are registered with the Information Commissioner's Office under Z4604455 and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy notice at https://citizensadviceteignbridge.org.uk/privacy-policy/ for more information on how your personal data will be processed and stored.

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