• Baseline 10 Year Equipment Warranty Application

  • To apply for Baseline’s Extended 10 Year Equipment Warranty, you must complete and sign the following application and submit it to Baseline with 30 days of installing the controller. 

    IMPORTANT! Please complete this warranty application for each Baseline controller that you own.  If your project has multiple controllers, please submit a separate application for each controller. 


    Baseline will review completed applications and send written approval via fax or mail within 15 business days. See the Terms and Conditions of the Extended Warranty at the end of this application for details on warranty coverage.


    Because this warranty application applies to multiple Baseline products, system specifications are not included here. Consult our website for relevant specifications and guidelines.


    If you have questions regarding this warranty application, please contact Baseline at 1-866-294-5847 or via email at support@baselinesystems.com.


    Before you begin this form, a Warranty Inspection should have been completed.

  • Project Information

  •  - -
  •  - -
  • Upload a File
    Cancelof
  •  - -
  • Controller Information

  •  - -
  • IMPORTANT! 

    A/C surge suppression is a best practice for controller installation, particularly in lightning prone geographies in areas such as Florida, Gulf Coast States, and Mountain States.

    A/C surge suppression is built into all Baseline pedestals. A/C surge suppression is not built into wall-mounted enclosures. If you believe your wall-mounted controller is not tied into a building's surge protection system, it is strongly encouraged to add A/C surge suppression for your controller.

  • Field Wire Information

  •  
  • Two-Wire Information

    In each of the following categories, select the criterion that describes the wire you are using. Consult Baseline for approved equivalent wire types. Failure to use approved wire will invalidate warranty. Consult Baseline’s Two-Wire Technical Specification for details.

  • Conventional Wire Information

  • Surge/Lightning Protection Information

  • When surge protection equipment is installed to specifications, Baseline warrants all Baseline equipment against damage caused by direct or indirect lightning strikes or other power surges for the entire warranty period. See the Terms and Conditions below for replacement details.


    THIS WARRANTY IS LIMITED SOLELY TO BASELINE EQUIPMENT AND DOES NOT WARRANT AGAINST DAMAGE CAUSED BY LIGHTNING OR OTHER POWER SURGES TO NON-BASELINE EQUIPMENT, WIRING, LANDSCAPE, OR FACILITIES. THIS WARRANTY DOES NOT COVER ANY EFFECTS TO LANDSCAPE OR PROPERTY DUE TO BASELINE EQUIPMENT’S OPERATION OR FAILURE TO OPERATE FOLLOWING A SURGE OR LIGHTNING STRIKE, NOR DOES IT COVER LABOR COSTS ASSOCIATED WITH TROUBLESHOOTING OR REPAIRS.


    This warranty does include unlimited phone and Internet / e-mail support for troubleshooting and repairing lightning or surge damage to Baseline controlled irrigation systems. Baseline reserves the right to, at its sole discretion, repair or replace any Baseline controller or equipment in association with this warranty.


    IMPORTANT! Consult Baseline’s Two-Wire Technical Specification and the Surge Arrestor & Grounding Specification for details on surge protection installation. Failure to install surge protection hardware to specification will void surge protection coverage under this warranty.

  • Baseline Extended 10 Year Warranty Terms and Conditions

  • THIS WARRANTY IS CONTINGENT ON WRITTEN BASELINE APPROVAL, AS SET FORTH IN THE BASELINE APPROVAL SECTION, BELOW. Baseline’s Extended 10 Year Warranty, once approved, supersedes any other Baseline warranty terms, under which circumstances Baseline’s warranty obligations are limited to the terms set forth below:


    Baseline warrants to the original consumer purchaser that the new Baseline system and associated components as outlined in the Extended Warranty Application will be free from defects in material and workmanship for a 10 Year Warranty Period. The start of the warranty period is from the date of installation of the system or component, as documented in the Extended Warranty Application. For replacement irrigation components, the warranty on the replacement component is the remainder of the warranty on the original component, or 90 days, whichever is longer.

    If a customer detects a defective component, contact your installer, distributor, or Baseline at 1-866-294-5847 in order to receive warranty benefits.

    Baseline will, at its option, repair or replace the component at no charge to the customer, provided it is returned during the warranty period, with transportation charges prepaid, to Baseline Inc. in Boise, Idaho. Baseline will pay return shipping of its choice. Computers, displays, controllers, and pedestal enclosures must be properly packaged in the original packaging or in Baseline approved packaging to obtain warranty service.

    For warranty service, contact Baseline at 1-866-294-5847 to obtain a "Return Materials Authorization (RMA) number." A copy of the receipt or a bill of sale bearing the appropriate Baseline serial number and model number may be required for warranty service. Additional PO may be required. Credits may be applied.

    Express/Cross-Shipping: At the request of the customer, and at Baseline’s sole discretion in conjunction with issuance of an RMA number, Baseline may authorize the immediate shipment of urgent replacement parts directly to the customer without prior receipt of the defective part. Under these circumstances, Baseline must receive the original defective part within 30 days of shipment of the replacement part, or the customer will be billed for the full price of the replacement part. If the defective part, once evaluated by Baseline, is found to be in fully operating condition, Baseline may, at its sole discretion, bill the customer for the full price of the replacement part.

    Warranty Exclusions

    • Normal wear and tear, including discoloration due to direct burial or repeated immersion
    • Abuse, unreasonable use, mistreatment, or neglect
    • Damage caused during installation or incorrect installation
    • Damage caused by modification or repair not made or authorized by Baseline
    • Computers or sub-components whose Manufacturer’s Serial Number and/or Material Number label have been removed, torn, or defaced
    • Damage caused by use of non-Baseline or Baseline approved packaging
    • Damage caused by improper or improperly used packaging


    THIS WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHERS, WHETHER ORAL OR WRITTEN, EXPRESSED OR IMPLIED. Baseline SPECIFICALLY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND AGAINST INFRINGEMENT. No Baseline dealer, agent, or employee is authorized to make any modification, extension or addition to this warranty.

    BASELINE IS NOT RESPONSIBLE FOR SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOST PROFITS, DOWNTIME, GOODWILL, DAMAGE OR REPLACEMENT OF EQUIPMENT AND PROPERTY.


    Some states do not allow the exclusion or limitation of incidental or consequential damages or exclusions of implied warranties, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state.

  •  -
  •  -
  • I, the undersigned, do hereby attest that the above information is true and correct for the installation or intended installation of this system. I understand that if this information is materially incorrect, the extended warranty may be voided. I further understand and agree to the terms and conditions set forth in this extended warranty.

  • Should be Empty: