1. Every Friday 8 p.m is our PRE-ORDER closing date.
2. Orders will only process accordingly upon FULL payment received.
3. Payment must be transfer before Friday 8 p.m (Malaysia Time). Else, the order will be process on the following week.
4. Orders without payment is made will be cancel automatically.
5. Please advise soonest via email if you require any changes or special instructions regarding to the order (before order is process).
6. Due to computer setting and photo shooting technique, the colour of actual products might be vary from photo shown. So, Please think twice before place order.
7. Please double check your item code and name when placing order, we are not responsible for customer’s neglect。
8. Items standard lead time need to indent approx. 2 to 3 weeks upon payment received to ship at your address as items are ordered and imported from overseas.
9. Delivery date is subject to change due to unforeseen shipment and custom checking delays.
10. We will inform buyers immediately via email if any further delivery delay (more than 3 weeks).
11. No returns/exchange/cancellation is allowed AFTER payment is made.
12. Payment will only be refunded if items is out of stock or no longer available from manufacturer.
13. For customers who expect ex-stock and cannot accommodate the pre-order timeline for delivery, we are recommend you not place order to avoid frustration.
14. Regarding shipping and return for all of orders are according to our MoSSa Shipping & Return Policy.
We appreciate your kind understanding and your cooperation!!! Enjoy!!