Dealership submissions are intended for new product that has not been sold to a customer yet, not for warranty submissions handled on behalf of a customer. If a customer has an issue with a Ciclista-America product they must fill out their own warranty form.
Sales Receipt Policy
Warranty requests must be accompanied by a valid receipt from a USA based retailer. Warranty cases without receipts will be serviced at Ciclista-America discretion.
If you do not have your receipt and you used a credit card most dealers keep records of your purchase and should be able to supply you with a copy.