Holidea Membership Terms & Conditions
1.
INTRODUCTION
These Holidea Rewards Terms of Membership set out the legally binding contract between the Holideatrevel ltd (Holidea) and each person who applies or is or was accepted as a subscribing member ("Member" or "you") by Holideatravel or who uses or has used services provided by Holideatravel ltd or ICM Institute of Clever Minds
2.
APPLYING FOR A MEMBERSHIP
a.
To become a Member, you must be at least 18 years of age and have properly completed and submitted to Holidea a Membership application along with the applicable Membership fees or had a properly completed Membership application completed and submitted to Holidea on your behalf, and have been accepted for membership by Holidea. Holidea reserves the right to refuse any Application and applicable fees for any reason whatsoever, including without limitation if required to do so by the laws, rules or regulations of any local, state, national or federal governmental entity or by any judicial, public, regulatory or law enforcement authority or court.
b.
Membership shall only be granted to individual(s) entitled. In the event that corporation, partnership, trust, or other entity are entitled, Holidea applies, the Membership application must be completed on behalf of the entitled in the individual name of an officer, partner or trustee of the entity, and Holidea shall be entitled to treat such individual as the Member for all purposes set forth in these Terms and Conditions.
c.
Up to two entitled persons who reside at the same address may apply for a single Membership. If more than two entitled are listed as owning the Holidea Card, or if entitled do not reside at the same address,each entitled must apply for a separate Membership. Holidea shall be permitted to take instructions from and disclose information about such Membership to either entitled, and If Holidea is given conflicting instructions from entitled, is entitled to act on the first set of instructions received and may refuse to honour the latter instruction received If Holidea continues to receive conflicting instructions from entitled, Holidea may at its reasonable discretion suspend or cancel (with an appropriate refund) privileges relating to your Membership unless such instructions can be promptly reconciled or resolved.
d.
Membership is personal to you and cannot be transferred or sold.
3.
THE HOLIDEA REWARDS MEMBERSHIP
a.
Holidea Rewards Membership includes the ability to experiential Holidays and tours; the ability to purchase best price guaranteed cruise Holidays, hotels stays, resort Holidays, and car rentals; a Subscription to Privileges Magazine.
b.
Privileges Magazine is provided to Members from time to time in electronic format and on-line at www.holideatravel.com
c.
Holidea is only responsible for written representations that it makes concerning Holidea and the Membership and is not responsible for any verbal representations or written representations made by any other person. Only Holidea, its authorized representatives, and its designated licensees can perform the obligations of Holidea under these Terms and Conditions.
d.
You are responsible for paying your own bank’s charges in respect of all payments made to and refunds and prices and donations received from Holidea except in cases where Holidea is found to be at fault. We will refund any payments made by you to us in the same manner and currency as the original payment was made. All payments to Holidea should include your Membership number, and you should quote your Membership number on all bank transfers made payable to us to avoid error and undue delay.
4.
TERM, RENEWAL, CANCELLATION, OR TRANSFERRING A MEMBERSHIP
a.
Membership and the benefits afforded Members, shall be provided to the you for the term of the Membership stated on the Membership application and any renewals thereof, unless earlier terminated by Holidea for cause under these Terms and Conditions.
b.
Member may renew Membership or restart Membership by member services at Holidea completing the appropriate form at www.holideatravel.com at any time prior to the expiry of your existing membership by remitting to Holidea the applicable subscription fee. Renewals or restart of suspended membership will be accepted at Holidea discretion from those members who are current with all Membership dues and are in compliance with these Terms and Conditions.
c.
Continuing membership is conditional on the total payment of the applicable subscription fee In the event Member allows the Membership to lapse, Holidea may impose a reinstatement fee in addition to the applicable subscription fee, payable to Holidea before the Membership is renewed and Member is allowed to exercise any benefits of the Membership. Payment of any reinstatement fee imposed by Holidea is also a condition of renewal.
d.
Holidea reserves the right to terminate or refuse to renew your Membership including without limitation if you fail to comply with any of these Terms of Membership; fail to pay any sums due to Holidea or any associated company; bring any claims against Holidea in respect of your Membership or any relevant travel arrangements; or if required to do so by the laws, rules or regulations of any local, state, national or federal governmental entity or by any judicial, public, regulatory or law enforcement authority or court. If your application for renewal is refused, we shall return any renewal subscription fees which you sent to us.
e.
You may cancel your Membership during the initial term and receive a refund by providing Holidea a written notice of cancellation within thirty (30) days of the application date set forth on the Membership application to Holidea Rewards operated online by the website www.clubholidea.com by email at member@holideatravel.com or . No refund will be available to Members whose written cancellation request is received more than thirty (30) days after the application date, or from Members whose Membership fees were paid by a third person.
f.
You may cancel a renewal Membership or multi-year Membership, by providing Holidea written notice of cancellation within ten (10) days of purchasing the renewal Membership or multi-year Membership to Holidea Rewards, operated by email at member@holideatravel.com.
g.
Hollidea reserves the right to refuse to accept any transfer and the associated fees received from a purchaser or transferee.
h.
We do not store credit card details nor do we share customer details with any 3rd parties
5.
HOLIDAY PURCHASES
a.
During the term of your Membership, you have the ability to purchase best-rate-guaranteed cruise holidays, hotel stays, and resort Holidays direct trough our partners
7.
USE OF HOLIDAY ACCOMMODATIONS
a.
Memberships must be paid in full through the last date of your travel or use of accommodations. If your Membership is scheduled to expire prior to or during your dates of travel, you will be required to renew your Membership, and pay any renewal fee or other outstanding fee at the time of booking.
b.
You must comply with any reasonable restrictions required or imposed by Holidea’s Affiliated Resorts, Cruise Lines, Tour Operators, and Hotel providers.
c.
Resort or Hotel accommodations may be provided at a resort in active sales. You are under no obligation to participate and/or attend any sales presentation or take a tour of the resort.
d.
Accommodation may vary in unit size, design, fixtures, furnishings, amenities and facilities and cruise accommodations provided shall be the base (minimum level) cruise category accommodations with the opportunity for Member to upgrade, subject to availability, unless otherwise provided by Holidea in writing.
e.
Information we provide you about cruises, resorts, experiential Holidays, and hotels is based on information we obtained from the providers themselves. Holidea makes reasonable efforts to ensure that such information is accurate and complete when published by Holidea; however, Hlidea expressly disclaims any liability for inaccurate, incomplete, or misleading hotel, resort and cruise information.
f.
The total number of people occupying any Holiday accommodations or participating in any tours confirmed by Holidea may not exceed the maximum occupancy stated in your Holidea confirmation or guest certificate. If you exceed such maximum occupancy the hotel , resort or cruise line representative may refuse access or levy an additional charge to you and/or your guests. You must comply with check-in and check-out times. If you and/or your Guests are going to arrive outside the check-in day and/or time set out in your confirmation, you must contact the Affiliated Hotel directly to make alternative check-in arrangements, subject to availability. The Affiliated Hotel may levy a charge or impose other conditions for any accommodation outside the days specified on the confirmation. Members and their Guests may be refused entry to Affiliated Resorts if they cannot verify their identity by means of a valid passport, driving licence or other form of identification.
g.
You are responsible for the payment of any applicable taxes, fees, and personal expenses including, but not limited to, soft drinks, alcoholic beverages, specialty items, tips, personal services, special facilities charges, telephone calls and internet connectivity, cruise line/resort/hotel, or other utility charges, security deposits and other fees or charges levied by the travel service provider. Port fees, taxes, and handling charges for cruises and hotels payment can be request in advance to Holidea. You are responsible for all other fees and should pay them directly to the resort, hotel, car rental agency, tour provider or cruise line. Disputes over fees assessed by travel providers are between the you and the provider, and you waives any and all claims against Holidea in this regard.
h.
You and your guests must occupy and use any accommodations received through Holidea in a responsible, careful and secure manner. You are responsible for all damage, theft or loss caused by you and/or your guests. You and/or your Guests must comply with the Affiliated Resort’s / Hotel’s rules and regulations.
i.
Any complaints about any accommodation or services provided by a travel provider should be made at the earliest opportunity to a person in authority at the travel provider.
8.
GUESTS
a.
You may not use any benefit of Membership for any commercial purpose, including rental, sale or barter. A Holiday confirmation may only be used by the Member who receives it from Holidea unless that Member gives the Holiday confirmation to a friend or family member by requesting a Guest Certificate. Holidea reserves the right to charge an administration fee for issuance of Guest Certificates.
b.
Guest Certificates are non-transferable and may only be used by the individual(s) named on the Certificate and their guests . Other age restrictions may apply. The recipient of a Guest Certificates is subject to any conditions, restrictions, limitations or charges imposed by the relevant Affiliated Resort/Hotels
c.
Members are responsible for all acts and omissions of their guests and for any damages caused or expenses incurred by their guests, including but not limited to any charges relating to the booking or its cancellation, for occupation of the accommodation by more than its maximum occupancy and for replacing any missing items.
d.
Holidea will fully refund any Guest Certificate fees, if charged, when a Guest Certificate is cancelled more than 30 days prior to the beginning date of occupancy of the confirmed Holiday. Reservation on August excluded. Guest Certificates cancelled less than 30 days prior to the beginning of the confirmed Holiday are not eligible for refund.
9.
IDENTIFICATION AND CONFIRMATIONS
a.
You and your guests are responsible for ensuring that all travellers carry the proper documentation required for entry into or passage through any country or jurisdiction outside their country of citizenship. You and your guests must have a valid visa, passport, or proof of citizenship, and immunization evidence, if any, (as required by the countries being visited) in their possession at the time of travel. This applies to all travellers in your group. Holidea assumes no responsibility for identifying and/or advising travellers of immigration and customs requirements.
b.
Holiday Confirmations ("Confirmations") are valid only if issued in writing by Holidea or partner. You are responsible for verifying all details in the Confirmation, including verifying the correct legal name of all travellers on the Confirmation, and notifying Holidea immediately if any information on the Confirmation is incorrect. You are responsible for any ancillary charges incurred as a result of changes to any aspect of the Confirmation. Changes may be treated as a cancellation at Holidea’s sole discretion.
c.
If a confirmed accommodation becomes unavailable due to natural disaster, acts of God, civil unrest, or any other reason beyond Holidea’s control, you waive any and all claims against Holidea.
d.
Holidea reserves the right to revoke any and all Confirmations, terminate or suspend the Membership of the relevant Member, cancel a Guest Certificate, or deny access to any of the products or services offered in connection with this Membership, in the event a Member or Members’ guests misuse the booked holiday accommodations or otherwise breach these Terms and Conditions. Penalties, including forfeiture of deposited monies may apply.
e.
A £25 per person service fee may be charged for any changes made to travel arrangements after confirmation.
10.
CANCELING CRUISE, RESORT HOLIDAY,HTEL HOLIDAY, EXPERIENTIAL HOLIDAYS, TOURS, HOTEL, CAR AND/OR RESERVATIONS
a.
Holidea reserves the right (without refund) to cancel a confirmed Holiday, cancel any purchased products, cancel a request, or otherwise deny Membership benefits of any Member whose payment is rejected by the Member’s bank or credit card company. A service fee may will apply.
b.
All cancellations are subject to vendor cancellation policies and fees. In addition, there will be no refund of any Holidea Deposits if noto on legal or written time. A Holidea Rewards Holiday consultant will explain the deposit requirements and booking fees, if any, and the payment schedules, refundability, and cancellation policies upon booking a particular hotel, cruise, resort Holiday, experiential Holiday, tour, or car reservation.
11.
LOYALTY PROGRAM
a.
You may earn and redeem Holidea compensation plan by signaling of new members during your Membership. Earnings and redemption options and schedules are sent on your email address.
b.
You may redeem the proceeds from the compensation plan; they will be recognized on a special rechargeable card.
12.
GENERAL
a.
Members hereby permit their telephone conversations with Holidea representatives to be tape recorded and/or monitored for training and quality control purposes.
b.
Holidea may, on occasion, offer products and services through telephone and/or e-mail solicitations. Members consent to such telephone solicitation, including, but not limited to, solicitation through automatic dialling equipment and/or pre-recorded messages. Further, Members acknowledge their consent to be informed of such products and services even if your Subscription has been suspended or has otherwise expired or terminated.
c.
If Members and Members’ guests should incur loss or damages through use of any benefit under the Holidea Rewards Subscription, Holidea’s liability for such loss or damage will be limited to the injured party’s fees paid for the Subscription or Holiday in which such loss or damage occurred, and in no event will Holidea be liable for special, consequential or punitive damages. This limitation of liability shall also apply to all participating companies, servants and agents of Holidea. In no event will Holidea be liable for any negligent or intentional action or failure to act, or for any injuries or losses arising from the accommodations of any resort, hotel, cruise, experiential Holiday, or tour provider or from any other travel related product or service provided to Member directly.
d.
These Terms of Membership will apply to all programs or services offered by Holidea to Members, their travelling companions and their Guests, together with any other applicable terms and conditions notified to you by Holidea . The description of fees and benefits, and any procedures for requesting and effectuating Holidays may be changed from time to time by Holidea. Current Terms and Conditions, Subscription fees, benefits, and procedures can be reviewed online at www.holideatravel.com , which shall supersede all other Holidea Rewards Subscription Terms of Membership .
e.
Programmes or services offered at Holidea’s discretion through Holidea or by third parties with the permission of Holidea are subject to separate terms and conditions of which you will be notified at the time such offers are made and may be changed or eliminated without prior notice.
f.
Failure to comply with these Terms of Membership, or failure to pay any sums owed to Holideatravel, may result in the suspension or termination of Member’s Subscription without further obligation. If suspension is based upon non-payment, Member’s Subscription will remain suspended until all sums that are owed are paid in full.
g. These Terms of Membership shall be governed by and construed in accordance with the laws of England and Wales, whatever the nationality of the Member. Where these Terms of Membership are translated into a language other than English, the English text shall prevail. The Holidea Rewards Membership is not covered by ABTA’s Scheme of Financial Protection and does not form part of a package holiday regulated by the Package Travel, Package Holidays and Package Tours Regulations 1992 .
i.
Holideatravel, Holidea, Holidea Rewards, are marks of Holidea which may not be used without the prior written permission from Holidea. Other brand names may be trademarks of their respective owners.
j.
A £25 service fee will be charged for all returned checks and two or more instances of declined credit cards.
k.
Replacement or additional Subscription cards will be provided to Members upon request. Member may be required to pay a £15 per card processing fee.
l.
Holidea is the sole controller of all data held in relation to Members and their Guests resident in the EU/EEA Member States and all processing of data relating to your membership and to your or your Guests’ use of exchange or other accommodation or of related travel services offered by Holidea is therefore (in accordance with EC Directives 95/46/ EC and 97/66/EC) subject to UK data protection laws only. You acknowledge and consent that your personal data may be passed out of the EEA for the purpose of operating the Holidea Rewards Membership.
m.
Holidea will maintain records relating to your membership and to your and your Guests’ use of your Membership and shall be entitled to process such data for the purpose of providing you or your Guests with the products and services requested; to keep you or your Guests informed of further offers from us which may be of interest to you or your Guests (unless you or your Guests write to us asking us to exclude you or them from such offers or alternatively telephone, fax or email us to that effect) and for our own administration, market analyses and operational reviews. You agree that Holidea, or any associated companies or third parties authorized by Holidea, shall be entitled to make contact with you or your Guests by post, e-mail, telephone, including automated dialling equipment, facsimile transmissions, and/or pre-recorded messages for the purposes set out in this paragraph. We shall be entitled to disclose to any associated companies and third parties (including but not necessarily limited to resorts, owners’ associations, resort trustees, management companies, airlines, insurance companies, car hire companies, ferry and cruise operators and other suppliers) such information as may be necessary to provide you or your Guests with products and services you or they have requested; verify details relating to your membership or your Guests’ use of exchange or other accommodation; or notify you of travel or other services or products which we believe may be of interest. You or your Guests are entitled to receive a copy of any data held by us relating to you or them subject to payment of an administration fee of no more than the maximum stipulated in the UK Data Protection Act 1998. We shall be entitled to rely on your consent and your Guests’ consent to receive information regarding such products and services (even if your membership has been suspended or has otherwise expired or terminated) for a period of up to five years after termination of your membership or your Guests occupation or use of accommodations, or if you have made use of related travel services offered by Holidea, up to five years from the date of use of such services, unless you write to let us know otherwise
13
CHANGE OF MEMBERS
Translate
Change of holder and / or co-holder
1. Owner and co-holder a. 600 GBP
2. Nominee a. 500 GBP
3. co-holder a. 250 GBP Enclosed It need
• Written communication by the applicant transferee that includes :
The waiving its rights in favor of the new owner and / or co-holder of the association; Documents and any data required to replace the header (listed);
Receipt of payment expenses related to change of ownership