We apologize for the trouble you are having while trying to place an order through the Zinio iPad app. To fix this problem, please do the following:
1. Within the Zinio app, tap on the cog icon to get to Settings.
2. Tap "Restore iTunes Purchases"
3. Tap the "Restore" button.
4. Tap Shop and attempt your purchase again.
If you are still unsuccessful making your purchase, please contact Zinio support at ipadsupport@zinio.com and provide us with the following information:
1. Are you using iPad 1, 2 or new iPad?
2. Did you recently restore the device from a backup or restore a previous device?
3. What iOS version number are you using?
4. What version of the Zinio app do you currently have?
Thank you for your patience while we look into this issue. While we research this problem, please place your order on Zinio.com. With Zinio's UNITY platform, your content will be available on all supported devices.
We are sorry about the inconvenience and sincerely appreciate your feedback regarding this problem.